Shipping Policy

At Anubis Watches, we strive to provide the best shopping experience for our customers. We work with Bosta to ensure fast and secure delivery of your products. Below are the details of the shipping policy we implement through our partnership with Bosta:

1. Shipping Areas:

  • We provide shipping services across Egypt through Bosta, including major cities and towns.
  • If you are located outside the areas covered by Bosta, you will be informed about alternative shipping options.

2. Shipping and Delivery Times:

  • Estimated Delivery Time:
    The delivery time depends on the destination. Shipping typically takes between 2 to 5 business days.

  • Delivery on Business Days:
    Deliveries are made only on business days, from Sunday to Thursday, excluding public holidays.

3. Shipping Costs:

  • Free Shipping:
    We offer free shipping on orders for a limited time.

4. Track Your Shipment:

  • After your order is shipped, you will receive a tracking number from Bosta via email or phone number.
  • This tracking number allows you to monitor the status of your shipment and check its estimated arrival time.
  • You can track the shipment via Bosta’s website or through the link provided in your email.

5. Delivery Process:

  • Delivery to the Provided Address:
    The shipment will be delivered to the address entered during checkout. Please ensure the address and contact details are correct.

  • Pick Up from Nearest Branch:
    If your address is unreachable or the delivery agent is unable to reach you, you can pick up the shipment from the nearest Bosta branch based on Bosta’s instructions.

6. Shipping Issues:

  • If there is a delay or the shipment is not delivered on time, you can contact our customer service or Bosta directly to resolve the issue.
  • If the shipment is lost or damaged during transit, a claim can be filed with Bosta, and we will work together to find an appropriate solution.

7. Return Policy for Shipments:

  • If you are unable to receive the shipment for any reason, Bosta’s delivery agent will return the shipment to our warehouse. In this case, we will contact you to arrange re-shipping or order cancellation.
  • Please note that if the shipment is returned due to customer error (such as incorrect address), additional re-shipping charges may apply.

8. Contacting Customer Service:

If you have any questions about the shipping process or need assistance, feel free to contact our customer service team via: